What to do now: UPDATED (see below)

Ragin’ Dave found wisdom:

Here’s what I did.

I went through Wal-mart the other day, and the checkout woman had an Obama button. So I went from the checkout – after I had paid – straight to customer service, and demanded a refund. Because I was offended by the politicizing and the attitude.

Note – they had my money. And now they had to give it back. This hurts them. So they wanted to know how to make it right. Okay. Very simple, an apology. So the Manager on Duty started to apologize.

No, not you. You didn’t offend me.

Well, on behalf of Wal-mart, we strive to (Boilerplate.).

No, ma’am. Wal-mart did not offend me. Your employee did. I want an apology from her, and I don’t want to have to enter a hostile political environment to shop, so I’d suggest the button come off.

Well….

Fine. My refund please? I need to get to Kroger.

Next thing I knew the CSS was oer talking to the cashier – who walked out! Quit.

So, since Wal-mart tried to rectify it, I took my merchandise home.

Mre important than the example is the illustration of “Carrot and Stick.” After threatening with the stick (A refund) any atempt to repair the issue has to be rewarded with the carrot, namely, backing off the demand. And I got a $20 gift card out of the bargain, ad you can believe that “No Poliics” wil be strictly enforced at that store.

UPDATE: From comments, it looks like folks are under the mistaken impression that I wrote the above; I did not. The Gonzman did, and I was just lucky enough to follow the link at Ragin’ Dave’s place. Gonzo’s Bar and Go-Go Grill is not yet added to the blogroll, but that’s only ’cause I’m lazy and about to go to bed. Check it out: the man’s obviously a past master of the sarcastic bellowing rant. Good stuff.